Shipping & Returns

⚠️ PLACEHOLDER – Please replace all details below with your actual terms and conditions before launching the shop.

Shipping

• Delivery time: [X] business days within Germany – [Insert details for Austria/Switzerland]
• Shipping costs: [Amount] – free for orders over [Amount]
• Shipping carrier: [DHL / DPD / etc.]
• Tracking: You will receive a shipping confirmation email with tracking information after your order has shipped.

Returns & Right of Withdrawal

You have the right to withdraw from the contract within 14 days of receiving the goods without giving any reason. [Insert full withdrawal instructions according to § 355 BGB – have it checked by a lawyer.]

[PLACEHOLDER: If you offer a 30-day money-back guarantee, describe it clearly here: conditions, process, whether return shipment is required.]

Contact for Questions

If you have any questions about your order, you can reach us via: Contact form or by email: [Insert email address]